Returns policy

Thanks for shopping at Functional Gut Diagnostics 

If you are not entirely satisfied with your purchase, we’re here to help you.

Returns

You have 30 calendar days to return your item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be returned in the original packaging.

Your item needs to have the receipt or proof of purchase included in the return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-10 working days, depending on your card issuer’s policies.

Shipping 

You will be responsible for paying your own shopping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

Contact Us 

If you have any questions on how to return your item to us please get in touch via email or phone.